Privacy Notice

Last updated: May 2026

Nirvana Events Ltd respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we may collect, use and protect personal information when you visit our website, contact us, book tickets, make payments, or interact with us in relation to our events and services.

1. Who we are

Nirvana Events Ltd is a UK-based events organisation creating music, cultural, comedy, theatre, wellness and community experiences.

For any privacy-related questions, you can contact us at:

Email: contact@nirvanaevents.co.uk
Website: https://nirvanaevents.co.uk/

2. Information we may collect

At present, our website does not use contact forms and does not directly ask visitors to submit personal information through the website.

However, we may collect or receive personal information when you:

  • contact us by email;
  • book or enquire about an event;
  • make a payment or ticket booking through an integrated payment or ticketing provider;
  • communicate with us through social media;
  • collaborate with us as an artist, sponsor, venue, supplier or community organisation;
  • attend an event where photography or video recording may take place.

The types of information may include:

  • your name;
  • email address;
  • phone number, if provided;
  • organisation name, if relevant;
  • booking or payment details;
  • event attendance information;
  • communication history;
  • photographs or videos from public event coverage, where applicable.

We do not intentionally collect sensitive personal information through our website.

3. How we use your information

We may use your information to:

  • respond to enquiries;
  • manage event bookings and ticketing;
  • process payments;
  • communicate event updates;
  • manage collaborations with artists, venues, sponsors and partners;
  • promote our past and future events;
  • maintain website security;
  • meet legal, accounting or regulatory requirements.

4. Payment and ticketing providers

When we offer online ticket booking or payment facilities, payments may be processed through trusted third-party providers such as Stripe, Ticket Tailor, or similar services.

We do not store full card details on our website. Payment information is handled securely by the relevant payment provider according to their own privacy and security procedures.

5. Lawful basis for using personal information

We only use personal information where we have a lawful basis to do so. Depending on the situation, this may include:

  • contract — to provide event tickets, bookings or services you have requested;
  • legitimate interests — to respond to enquiries, manage events, promote our work and maintain website security;
  • legal obligation — to keep appropriate business, tax and accounting records;
  • consent — where we ask for your permission, such as for certain marketing communications.

6. Cookies and website analytics

Our website may use cookies or similar technologies to help the website function, improve performance, understand visitor activity, or support embedded content such as social media or payment tools.

Where required, we will ask for cookie consent. You can usually control cookies through your browser settings.

The ICO explains that websites using cookies or similar technologies must provide users with clear information and obtain consent where required, except for limited exemptions such as strictly necessary cookies. (ICO)

7. Event photography and video

Nirvana Events may take photographs or videos at public events for promotional, archival and social media purposes.

Where appropriate, we will use event notices, announcements or consent arrangements to inform attendees. If you have concerns about being photographed or filmed at an event, please contact us or speak to the event organiser.

8. Who we share information with

We may share limited personal information with:

  • payment and ticketing providers;
  • venues and event partners where necessary for event delivery;
  • email or communication service providers;
  • website hosting and technical support providers;
  • professional advisers such as accountants or legal advisers;
  • authorities where required by law.

We do not sell personal information to third parties.

9. How long we keep information

We keep personal information only for as long as necessary for the purpose it was collected.

For example:

  • enquiry emails may be kept for a reasonable period to manage communication history;
  • booking and payment records may be kept as required for accounting and legal purposes;
  • event photographs and videos may be retained as part of our event archive and promotional record, unless removal is requested and it is reasonable and practical to do so.

10. Your rights

Under UK data protection law, you may have rights to:

  • access your personal information;
  • request correction of inaccurate information;
  • request deletion of your information;
  • object to certain uses of your information;
  • request restriction of processing;
  • withdraw consent where processing is based on consent;
  • complain to the Information Commissioner’s Office.

The ICO provides guidance on individuals’ rights and privacy information requirements under UK GDPR. (ICO)

11. Contact us

For any questions about this Privacy Notice or how we handle personal information, contact:

Nirvana Events Ltd
Email: contact@nirvanaevents.co.uk
Website: https://nirvanaevents.co.uk/

You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how your personal information is handled.

12. Updates to this Privacy Notice

We may update this Privacy Notice from time to time, especially when we add new website features such as payment pages, ticketing tools, newsletter sign-ups or contact forms.

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